Frequently Asked Questions

If you are interested in becoming a Coco-op Member, please first read our in-depth On-Boarding packet for rules, policies, and community information.


We are excited that you want to be a member! For official steps, see www.cocoop.org/membership. You'll need to: 

1) Submit a New Member Form

2) Read our Ob-Boarding packet

3) Set up a PayPal subscription

3) Catch us at some point in-person to get a shop overview orientation. 

 

On Tuesdays 7-8:30pm and Sundays 2-4pm, we have a staffed open house at the makerspace to give tours to prospective members, orientations, and answer questions. We hope to see you there!


 Actively used projects and materials may be left at Coco-Op on the upstairs shelves if labeled and dated with a Storage Pass tag. Please see the “Storage Tags” station for current regulations, as well as “Storage Passes” to label you items. Incorrectly stored items are subject to be moved to the “Impound” area in the shop loft. No storage allowed in the work areas! 


As a small non-profit team, we highly rely on systems like the PayPal automatic subscriptions to run our shop with nearly 200 members. At this time we aren’t accepting payments in other methods for memberships or class/events. 


Safety Orientations can be found at our website https://www.cocoop.org/events or reach out to Shop Lead on Slack to schedule. Safety and Basic Use Orientations are always free. You can also drop by our staffed open house on Tuesdays 7-8:30pm and Sundays 2-4pm.


We are no longer using door codes and you must use a fob to enter the building. Access Fobs will be assigned in real time at the in person orientations. If you didn't get one during your first orientation, you'll need to come by again to the Tuesday or Sunday staffed hours. Prospective members should be sure to get a fob prior to paying the subscription, if they'd like to avoid paying while waiting for access. The access fobs automatically turn on and off based on our current paid subscribers list.


Thanks for your interest in our class offerings! We offer Ceramics 101 every few months - our current offerings are listed on our website and you can follow our EventBrite page here to get emails when new classes are posted.


Our "co-working" space is relatively freeform - we do have open use tables and a community room, but there are not desks for rent or that can be saved. There is some noise from the woodshop and other studios, so it may not be ideal for video calls. 




Our space is like a gym membership to a shop full of tools - the membership allows 24/7 access to work on your projects on your own, but we only have staff onsite a few hours a week. For this reason, we only allow people 18 years and older to have stand-alone memberships. Minors 16 years or older can be under a Household membership, and can use the Coco-op shop under the supervision of an adult.


We define a family membership as a group of people inside a single household. So, that would include housemates or family you live with, but nobody beyond that. To add a family member, they will just need to go to www.cocoop.org/membership and complete the "New Member Form" and use your PayPal email on the "Alt PayPal Email to link" line - this will automatically link your accounts.


How do I cancel my membership?

We are sad to hear this, but totally understand. Our Coco-op memberships are month-to-month with no startup fee, so feel free to join us again if you have future projects. Below are the PayPal instructions to cancel your subscription:


"To change or cancel your automatic payment with Coco-op, log in to your PayPal account, go to Profile, and choose Payments. Then click "Manage automatic payments”


Please ensure you have attempted the steps above before emailing for cancellation support.